Fitness First - London

L H.

Gone downhill in the last few months.
Not sure what's happened, probably new management.

The staff are friendly and (most) of the equipment is in decent condition. But it goes downhill from there.
The place needs a really good deep clean. The dispensers for wiping down equipment are often empty, but somehow everywhere there's bunches of scrunched up used ones everywhere. The ones in the pic have been there 4 days!
Used towels often all over the changing room floor and benches, along with discarded hangers. Also why are the showers closed off for cleaning during peak hours?!
Perhaps not spending money on "fad" new kit no one has used and invest in staff may be a better idea.
Seems to be a bit of "that's not my job" about the place and the gym suffers for it...

Roshni P. E.

Fitness First Fenchurch Street is absolutely fantastic! The overall experience has been amazing, and I can’t recommend this gym enough for anyone working or visiting the city regularly.
The staff here are incredibly helpful, supportive, and always greet you with a smile. They go above and beyond to ensure your fitness journey is smooth and enjoyable. The studio and classes are exceptional, with a variety of sessions tailored to different fitness levels. The occasional corporate classes are a unique touch, making it convenient and engaging for professionals in the area.
One of the standout features is the sauna and steam room – easily among the best in the city! It’s the perfect way to unwind after a workout.
If you’re in the city at least three times a week, Fitness First Fenchurch Street should definitely be your go-to fitness destination.

zamand S. H.

Great value for the price. Good sized gym with all the equipment I need for a varied workout. Doesn't get too busy so lots of space to work out. And very friendly and helpful staff especially jed and Issy .

Kirsee A.

This gym is conveniently located with fairly good equipment. The real pull is the sauna and steam room that’s great for relaxation after a workout. There are free towels but I wish there were toiletries available like there are at cheaper gyms. All around good though.

Elitsa K.

Amazing staff and facilities and I was surprised to see they have new AI machines installed and I am really excited to be trying that out. Peter showed me around and it was an amazing experience.

Jonathan B. S.

Great gym I mainly train upper body using the cable machines and the free weights and was so good to see that they had all the equipment I required, also it was nice to see the area was tidy as in some gyms it can be a bit chaotic. I was made to feel very comfortable at the reception by Issy and also took time to show me around which made me feel very comfortable. Hope to come back to use the sauna after a good workout.

Daniel K.

Was one of my favourite gyms.. until they decided to no longer allow bikes. In place of a dedicated bike / chill area, they have introduced “electric” resistance machines which NO ONE uses. I have to seriously consider my membership at this stage - as cycling is my main mode of transport in summer - unless the decision is revoked. Many other members feel this way, and I expect similar reviews (unless Fenchurch chooses to prioritise their customers). Will remove review when changes are made, as this is a one star decision.

Jack S.

Worked with Peter to go through the new able equipment in the Fenchurch street brand of fitness first. Not only was Peter very helpful in getting me up to scratch with the system, but also walked me through each machine and the ins and outs. Will be using this new equipment avidly and I’m very excited for more able equipment to be installed introduce to the gym.