Cally Pool & Gym - London

munpreet M.

Lovely pool and gym. Despite the gym being small. It's very well equipped and I'm able to get a full workout. The staff are very friendly and very supportive.

nick

Very friendly and helpful staff especially Sherina who has been at the front desk a couple of times when we have come to Cally Pool with our 8 year old niece. Staff at Cally are far more friendly and helpful than at other Better pools we have used including Kensington Leisure Centre and Britannia. It was great that Cally provided some toys and noodles for children to use in the teaching pool. This is the way to go if you actually want children to learn to swim. The teaching pool at Cally also seems to be open for Swimming for All far more often than teaching pools at other Better pools. Although Britannia is a much newer pool the staff at Britannia were particularly unhelpful and unfriendly. Perhaps Cally staff could help train staff at other Better centres to be better!

michelle B.

I use the cally pool pretty much every morning and I love the staff. They are all super supportive and I always feel so safe at this pool.
The staff do a great job in asking everyone to remove their shoes and keep the swim areas clean and tidy.
Fantastic pool, amazing staff. Shareana and Marco are incredible. And all are fab.
Well done everyone who works at Cally pool.

If you are going to use the Cally pool please remove your shoes and help Cally staff keep standards high. 🌸😂

Violet A.

The changing rooms and showers are super dirty. The shower water scorching hot with no way to adapt the temperature. Gym is tiny. There is one leg press, 3 treadmills, steps, a rower and maybe one upper body? thats it

Lorna

Have been taking my daughter here for a number of years for private and group lessons. The staff and the teachers, in particular, are wonderful and I have nothing but praise for them. However the facilities definitely need to be looked at and monitored. The changing rooms, toilets and shower area seem to be always dirty and the place does smell rather badly. I would never dare to use the toilets due to the foul smell emanating from them and they look filthy. Also there are lots of cubicles with locks not working. I understand that there is an extra volume of people due to Highbury Pool's temporary closure but then more staff should be in place to keep the place pleasant. Sometimes I feel that I should be wiping my shoes off as I leave the Centre. I have gotten used to the shared mixed changing areas and I understand that this helps with parents who may have a child of the opposite sex. It's a real shame about some of the problems as they really have great teachers and if it was just based on the teachers and staff it would be 5 stars.

Marianna M.

Agree with the consensus that staff are friendly but changing rooms, pool side and pool itself were very very dirty. What hasn’t been mentioned is during the day more than half the pool is used up for swimming lessons, meaning only two skinny lanes for fitness and no room to over take. The whole ‘medium’ lane was hogged by one man swimming very slowly for my hour long swim so I didn’t feel like I got a good work out at all. Other Better pools in the area have separate pools for fitness and lessons so I would prefer to go somewhere that isn’t overrun with badly behaved kids!

Angela Z.

The changing room is always dirty, you are walking between the rubbish, you can find dirty nappy and plaster with blood on the floor. The manager doesn’t care about it , he told me they are under staff so I should say thanks to him that he is keeping the swimming pool open.if you are under staff better be closed! Disgusting 🤮

Jacky D.

The gym is good, good machines, clean, good temperature and not busy. There are two swimming pools, the one I used is very long 25mt, plenty of lanes, not busy when I went, early afternoon but not very clean. The showers and locker area is mixed men and women and absolutely filthy, the toilets disgusting too. I wanted a token for the locker and was told there were none and suggested to take all my belongings, coats, shoes, towels etc, to the pool side! However, you can use a £1 coin to close the locker, someone used a 20 cents in theirs. I asked reception to help me changing two 50 p coins for a pound and the new receptionist gave me a token, evidently the first one couldn't bother looking for one.