Equinox Aventura - Aventura, Florida

Andres Tinoco

Great Gym, especially if you work nearby. Always clean, the members are all very polite and all the trainers are always walking around offering free form and technique advice as well as motivation. I signed up for a package of 6-one hour class training sessions which really changed the entire way I work out and increased my confidence across many of the gym's equipment. To this day my trainer (Petr) follows up to see how I'm progressing. He always offers to continue my training but is never pushy and actually comes from a place of value. I would totally recommend.

Christine LaChance

This gym experience was terrible. I have worked out at many gyms. This was one of my least favorite experiences. Given the cost and the hype, you’d expect a better situation and service. The amenities are underwhelming. I asked several times to speak with a manager and I never received a response. I recently canceled my membership. I do not recommend this gym or location.
Add: Please do not direct me to reach out to your concierge regarding this review as I see you have in reply to other reviews. I already have, twice, without a helpful response.

Elizabeth Vepretska

I’ve never experienced such unprofessionalism and poor customer service as I have with Equinox Aventura. I’ve been trying to cancel my membership for over two months, and despite being told numerous times that someone would call me back, I’ve received absolutely no follow-up.

The front desk staff is rude, dismissive, and completely unhelpful. They don’t know basic information about the gym, like staff schedules or who customers can speak to for assistance. To make matters worse, they even gave me a fake email address for the manager, which is beyond unacceptable.

I relocated, and my contract clearly states that relocation allows for membership cancellation. However, this gym has continued to charge me for two extra months, blatantly ignoring their own policies.

Avoid this gym at all costs if you value your time and money. Their lack of professionalism, poor communication, and shady practices make it one of the worst businesses I’ve ever dealt with. I’ll never recommend this place to anyone.

Michael Batres

1 star for the fact that you have to bring your own locks for the lockers. Doesn’t feel like an elevator experience considering the membership price.

Derek Persky

Coming from Cali Equinox, this place has practically no amenities. You have to bring your own lock for the locker room, their locks are not automated. Sort of like a crunch fitnes or 24 hour express…. You would think for Equinox standard and pricing that shouldn’t even be a topic of conversation!! I’m surprised they haven’t made the locks automated by now with all the horrible reviews! Do they not read these reviews?! In the locker area, there’s just a steam room… no sauna, jacuzzi or pool! Why would you pay all that money to bring your own lock and have zero amenities? Doesn’t make any sense… you must as well sign up for a cheaper gym and you’ll have more amenities than here.

jacob schor

Came to this equinox on vacation, Met with one of the salespeople who was extremely knowledgeable about the facility and its locations around the US. After he informed me of the membership options and helped me to understand that there were no equinox locations near me, allowed me to join his personal guestlist just so I could still experience the fitness center. The facilities are extremely well maintained and the atmosphere was incredible! Thanks to the awesome staff here for being so welcoming and supportive!

Julia Mirer MD

I had the pleasure of working with Jade as my coach and I love my experience! She was flexible when scheduling and made sure to understand exactly what my goals were and tailored each work out accordingly. She also pushed me just enough to get me out of my comfort zone and really notice the difference! Highly recommend Jade and this location 🙂

diana

This has to be the most crowded and non relaxing location. All Florida access has really made me regret getting a membership. Nothing special but having a steam room. Couldve paid Less at any other gym.