Hilton Garden Inn Dubuque Downtown - Dubuque, Iowa

Cahe65

Wie so oft sind wir auch in Dubuque in einem Hilton übernachtet und haben auch hier den gewohnten Komfort vorgefunden. Dieses Hotel ist sauber und ordentlich und entspricht dem Garden-Hill Standard. Das Frühstück ist bekanntermaßen nicht im Preis enthalten ist aber wie immer Top. Der Pool ist sauber und hat außen sogar einige Liegen zum entspannen, die wir bei weit über 30 Grad Celsius gerne genutzt haben. Das Hotel ist direkt mit einem Kasino verbunden. Das Kasino ist wie alle anderen Kasinos in den USA und ist von daher nichts besonderes. Zum Hotel gehört eine Bar / Restaurant, woe es sehr gemütlich zum sitzen ist. |Wir haben uns hier sehr wohl gefühlt, obwohl es nur eine Station von vielen war auf unserer Rundreise durch die Staaten.|||||

Brianna G.

This hotel was perfect for our night at Q Casino. We were immediately greeted by a friendly front desk employee who ensured we knew about the hotel/casino shuttle. Upon checking in, we settled into our updated & clean junior suite. Cleanliness is something I don’t take lightly, so I mean it when I say this place was SPOTLESS! We will be back.

RVNewAdventures

Front desk lady morning of check out said I could not use my credit for snacks. We stay at Hilton Garden Inns all the time and never been told this. I always use my credits on snacks .

The restaurant, is separate from the hotel, should ask you if you are staying there. We didn’t know if we could use the credit there. So thanks Hilton Garden Inn of Dubuque IA you got 40 dollars of credits from us. We didn’t have time to eat breakfast and the buffet didn’t have anything we could eat.

The one good thing about our stay is we found a trail we were able to walk down by the water sports park.

The restaurant was good, Danny our server was good. The food, well the asparagus has a lot of garlic. The fish was really small but the salad was good. They were very busy.

The toilet paper holder was under the sink not very assessable. We were room 129

There were no bed bugs

Tammy P.

Some of the worst service I've experienced at a Hilton. The Front desk clerks (except one) were indifferent and could care less about the guests.

Upon check in, the clerk (who didn't look like she had showered for a couple days with greasy hair) did not welcome us nor did ahe welcome me as a diamond member. She put us in a first floor room (my profile asks for top floor for safety concerns). But we had a great a view of 3 port a potties. Ugh!

I also asked for water and she said they were in the room.instead of offering them. She didn't tell us which direction the room was. I guess she was just too busy playing on her phone.

We Stayed 2 nights and the 2nd night we had a group of rude people stomping around until 3:30 am above us (again if I were on the top floor like requested it would not be an issue). The front desk couldn't/wouldn't move them. So we got very little sleep.

When I went to check out I mentioned our stay was horrible and the clerk showed no empathy or concerns. I would not recommend this hotel until they get employees that care.

Katelyn M.

Loved the contactless check in and digital keys. Pool was nice & clean. Fridge in room did not work and the bathroom sink leaked. Just stayed on 12/16.

R K.

I often stay at Hilton properties, and this one isn’t as good as most. The front desk clerk was not welcoming at all and spoke about two words to me during check in. The room looked fine, but the bathroom had a strong urine odor, and the AC unit blew a cloud of dust and humidity into the room when I turned the fan to run position. For the cost of this room, on a weeknight nonetheless, I had higher expectations. It’s ok, but definitely not worth $200 plus per night for a basic room. The location is decent, there are walking trails behind the property, and the small adjacent casino is clean and modern.

FFKDTP1

Served its purpose but a disappointment for a Hilton. Room was dusty, scraped off several long strands of hair off the top of the comforter once looking at the bed. Casino is meh, ordered a pizza to eat in the room and it was good but overpriced as hell.

It’s a play to stay and does have some entertainment with the casino, but I doubt I’d stay here again.

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Positive: "" Negative: We did not understand how breakfast worked. The breakfast was not free. We didn?t find this out until we filled our plates and sat down. There was no sign when you walked into the breakfast buffet area. Also it was not mentioned at check-in.