Hilton San Antonio Hill Country - San Antonio, Texas

Eefje B

Von einem Hilton-Hotel hätte ich mehr erwartet. Erwartet hätte ich Zimmer die sauber sind. Auf den ersten Blick sind sie es auch, aber die Zimmerdecke und sämtliche Lüftungsschlitze sind voller Staub. Ganz besonders fällt die Parfümierung im Hoteleingang auf. Das Frühstück ist wohl dem amerikanischem Bedürfnis entsprechend, auch was den Preis anbelangt. Auf uns wirkt es eher nüchtern und einfallslos. Sehr schade....ich würde empfehlen auswärts zu essen.

Dunja L

Ausgezeichnetes Preis-Leistungsverhältnis, schöner Poolbereich! Das Hotel liegt am Rande des Hill Countrys. Der Außenbereich mit Sitz- und Liegemöglichkeiten ist sehr schön angelegt. Abends gibt es ein Lagerfeuer. Die Executive Lounge bietet abends leckere gratis Snacks und alkoholische Getränke gegen Aufpreis (Bud Light = 2 USD), Candice hat uns wunderbar bedient, vielen Dank! Der Service der Hotels ist 1A, wir haben leider eine Wertsache am Tag der Abreise im Zimmer liegen gelassen, das Housekeeping hat diese für uns aufbewahrt und Carina uns dabei sehr unterstützt, dass wir unseren Wertgegenstand wieder abholen konnten. Immer wieder gerne...

boris f

Wir haben dort fuer eine Nacht gewohnt und waren zufrieden. Die Lage ist angenehm zentral. Ansonsten wie immer im Hilton, guter aber geschaeftsmaessiger Service. Das Zimmer war etwas klein, das Bad war gut. Mir fehlt aber immer eine klassische Dusche. Das Frühstück war in Ordnung.

Andres R

It was a very nice and convenient hotel. The staff was friendly and helpful. The hotel was in a great location near Sea World, which was our reason for being there. Breakfast was really good. The pool and facilities had been remodeled, and we had a great time. The bedding and rooms were very comfortable. The only negative was the $19.00 parking charge.

Sibi Thomas

I stayed one night at this hotel. The environment was nice, and the place was clean. I really liked the rooms, though they were a bit small. Unfortunately, I had a poor experience with the front desk staff, who were unwilling to help when needed. I requested a bell cart to load our belongings, especially since I was with a newborn and a child, but was given a dismissive response that if a cart wasn’t available, they couldn’t assist. There was no consideration for our situation. I hope management trains the staff on customer hospitality. I regret having to give only 3 stars due to this issue. But 5 stars to house keeping since it was super clean rooms

Pink Hat Gypsy

Very close to Sea World. Friendly helpful staff, has a restaurant and full bar. 2 pools, several firepits, evening movies, games to play and a relaxing fun vibe. Great for families. Rooms are clean, comfortable and quiet. If your getting a balcony request one that faces the lovely courtyard.

Faith Cockrum

I booked a room last minute for the night. I hadn’t fully inspected bathroom because I didn’t count on using it. However, I got up in the middle of the night to go and there was feces in the toilet… idk if it wasn’t cleaned before I got there but even the shower looked rusted (like someone urinated and left it there). I was quite disgusted because the door to the restroom had been open all evening upon my arrival to the room. I debated going home at 3 AM because of this.

It’s also really loud here, people walking around at all times of the night. The walls are thin (if you know what I mean). The bed was comfortable but after the fiasco with the toilet and loud neighbors - I can’t stay here again. The room should’ve been cleaned better for $120!

""

Positive: Beautiful room, comfortable bed and staff was extremely polite Negative: The room was not clean. The garden tub had hair with residue, drinking glasses looked to be cleaned with a cloth and not sanitary and bathroom door was stained and filthy. Also $20 parking and $3 charge for water on a suite. Ridiculous