J W Contracting, Inc. - Manassas, Virginia

Sunny C. A. L.

The entire staff at JW Contracting was very pleasant to work with. My re-surfacing and tile project, made my pool feel new again. Thank you Kyle, Carter, Amy, Ana, Mario and Crew. You ALL played a role in making this project turn out great. Thank you.

Angelo P.

So let me start off with how incredibly awesome JW Contracting (JW) and their team has been. I had just gone through a nightmare with a company that stopped work mid-way through on our pool project (Crystal Blue Aquatics). At this point I had little faith in any pool company. That all changed when I was recommended to talk to Kyle from JW. He came by and looked over what was remaining on my project and I’m a pretty handy guy so we discussed what things I could get done and what things I couldn’t. I decided to take on some of the work myself, but Kyle was happy to let me bounce ideas off of him as I took on some of those items. The thing I appreciated most with Kyle was the conversations weren’t 5 minutes they were 20-40 conversations so you could tell he was really looking out for my best interest and did not want me to make any mistakes.
JW pressure tested my pipes to make sure there were no leaks or cracks that may have occurred over the winter. They fit me in on their schedule to do the work on my pool. If you know anything about trying to get on a pool companies schedule last minute you know your prospects aren’t good but I believe JW truly felt bad for what I had gone through and decided to add me to the schedule. I think mainly to prove to me there are still good pool companies out there. It was a stark difference from my previous company. They kept me updated on when they were coming and what needed done on my end. Whenever I called JW, it didn’t matter who I spoke to they were all familiar with my project. Well organized, communicative and efficient is an understatement…
I quick story about my plaster installation from JW. First, I’ve had previous pools re-plastered, so I understand what a good plaster job looks like. I also know that most plaster folks try to do 2 plaster jobs a day. I can tell you JW does not work that way. They solely focused on my pool from 8 that morning till 4PM that afternoon. The time and detail they put into the job was incredible. Making sure the pool step edges were crisp and the body of the pool was smooth with no rough spots could be found and I’m a picky guy so that’s saying a lot. The level of detail they put into my pool was impressive. In the picture you can see one of their guys grasping onto the wall and finessing the edge of the plaster where it meets the tile. I know that had to be uncomfortable, but he never rushed to finish because of that. The same effort went into the first 6 inches as it did the last. Also, I had put out some plywood on the driveway just to protect the driveway. They were throw away pieces of plywood but to my amazement in the cleanup process they cleaned every piece of plywood so I could re-use it (I had to take a picture). There was also a pool deck box next to the driveway that was dirty as could be. Since they were cleaning up, they went ahead and cleaned that up as well…Truly impressive. The team really cared about every aspect of the job, and you can’t teach that, heck you can’t buy that.
In today’s environment I gotta believe it’s hard to find and keep good people but the fact that the team that finished my pool had been with JW for years spoke volumes to me in terms of what type of company JW is. So, to say I fully recommend JW is an understatement they helped me through a terrible time and care about you as an individual and not just a project. They are “Simply the best”!

Frank S.

Our pool had tiles falling off and the coping needed to be reset. JW Contracting did a wonderful job, on schedule, within budget, and they were great to work with!

Kathy E.

JW Contracting performed two projects for us, a leak detection and a replaster. The pool is now leak free and the replaster looks outstanding. A few minor bumps along the road but worked with Kyle to rectify them and he was easily accessible and pleasant to work with. I would certainly contact them again for any pool-related issues.

Holly M.

JW contracting starts out as a great company. Had my pool re-plastered and re-tiled in May. Everyone is nice and friendly and responsive. ...until they are not. Unfortunately....this quality and service doesn't continue. After the project was finished, once I paid them in full, they aren't responding to my emails.

Project took longer than we anticipated but I'm ok with that, but the quality of the work was average at best. I had to continually monitor them and have them fine tune their work. They damaged my lawn ....the owner said...."we are not responsible....it's in the contract".

The plaster doesn't look great...the owner told me..."plaster is imperfect." The caulking job around the pool needs to be redone completely. The owner promised to redo it. I was trying to arrange for that.....no response.

My biggest disappointment was with the misunderstanding with the removal of my automatic pool cover. It was in the contract that it would be removed. They removed the tracks but left the cover. It was rusted, filthy and unsightly. I had them just remove the lead bar which unfortunately caused problems. They were supposed to fix that. I got tired of waiting , the summer is almost over, so I hired a mason to complete the work last week (August).

In today's environment, contractors who used to be great aren't. they were highly recommended. Maybe it's staffing issues and supply chain and price increases. Never the less , they were a nightmare to deal with. Would not recommend them.

Susan R.

Professional and knowledgeable from start to finish. They started and finished the job according to a timeline given 6 months prior to the work starting. Communication was wonderful and all details were handled for us. The job involved new tiles, repairing and resetting coping and resurfacing the pool. Highest recommendation.

Marcia M.

Excellent group to deal with. Knowledgeable, pleasant, honest. Cannot wait to see the finished product

Noe L.

Es unlugar especial parami todoel personal