Motel 6 San Antonio, TX - Northwest Medical Center - San Antonio, Texas

Christina Shelton

This hotel is absolutely terrible. They charged a $150 per deposit even though my pet is a registered service animal! There website also states pet-friendly and they charge a $10 refundable pet deposit! The room smelt so bad I had to go buy bleach and clean it myself. The filters was Absolutely disgusting and there was roaches! The microwave didn’t work, there was absolutely no coffee, soap, shampoo, etc. when we told the manager Tony about the ADA ( American Disabilities Act) he said he didn’t care and go ahead and file a complaint! There was also hypodermic needles in the grass!! Do not stay here I plan on filing a complaint with the DOJ civil rights for violation of the ADA

April Carson

First if I could give zero stars I would. This place is nothing like the photos in their ad. Quite the opposite.
We requested a non smoking room. There is even a non smoking sticker on the door but this room reeked of cigarettes. It about knocked us down when we opened the door. The reason we chose this hotel. My friend and I were traveling to a hospital in the area for her to have a couple of procedures so we needed a hotel for one night. Online it looked good. The room was $52.00 for the night. Great. The only thing we did request was early check in. No problem we get there not many cars. So early check in shouldn't be a problem. The guy who checks us in tells us it's $30 extra for early checkin. Plus a $100 deposit. The $100 is refundable but it's costing $82 for that horrible room. I've included pictures so you can see what I'm saying.
I'm not sure what they were doing outside our room this morning and afternoon. After I dropped my friend off at the hospital this morning. I came back to the room to catch up on some sleep. I got none. For all the pounding and talking and yelling and what sounded like a pressure washer outside my room. ALL DAY!!

OTHER CONS: No Smoke detector.
No microwave, coffee maker. Or mini Fridge.
No Ironing board. or Iron.
No hairdryer
No soaps or shampoos.
Cigarette burns on the blankets and sheets.
My blanket had what looked like blood or feces on it.
Outside appearance there are windows with boards in them. The numbers are half painted on the doors. Paint is knocked off the doors. Trash laying around.

I can assure you I won't be staying here again, and I will be sure my friends and family don't either.

Horseshoe Stream

DON'T STAY HERE. DON'T STAY HERE. I had to leave and went to stay at Red Roof(Way better).

Pros: Cheap, Front Desk members are friendly and patient.

Cons: Rooms smell musty, of cigarettes and cheap cleaning chemicals. Housekeepers are non-friendly and keep giving you dirty towels. I had to use my own. When I walked in, the bedding sheets had stains, so I had to ask for new sheets. Water from the shower leaks all over the floor while showering, even with the curtains closed. Shady activities were happening in the parking lots, resulting in police presence. Also, the washer and dryer machines smelled terrible.

Kesler Anderson

This hotel is quiet literally getting what you pay for. It's about $44-$58 for a room depending on the day. And there's so much to cover for it. The marks all over the walls shows how much the place cares about maintenance. There are holes in the ceilings, holes in the walls, glue in the bathtub, and cracks everwhere (see pictures provided). I don't recommend this location to anyone, but if you need a spot to rest for one night max, this is your best bet.

Felis R

Have been treated very well here. The water pressure in the sink is way too high and sprays out at me if turned on too quickly. The towels are pretty rough feeling and small maybe an upgrade on those could do very well for the business, and some fluffier pillows. All in all my stay has been really great.

Archer O

Not like the pictures online; dirty toilet, brown smudges on the wall, room smells like cigarettes….one plus, they can’t charge you for a cleaning fee, they don’t clean here.

Carla Sanchez

HORRIBLE !!!! If I could give it zero stars, I would!! It is currently 9:37pm. I checked in around 5-6 pm. My family and I have only been here a few hours but it’s been a horrible experience! For starters, when I went to use the bathroom, I was greeted by a swarm of cockroaches. Also, the walls are paper thin. You can hear everything the next door neighbors are doing and unfortunately for us, our neighbors are loud. Never booking here again and would definitely NOT recommend to friends/family for their upcoming trips.

Brian Hartman

One of our rooms stank of something horrendous half covered in perfume and had baby roaches running around. The others are 2 star at best. Cleaning is questionable; definitely fresh sheets but there are obviously marks on all surfaces indicating nothing has been wiped down. Low quality even for a motel 6. Location is convenient but feels mildly unsafe just due to the area in general. Shower is high pressure but low flow, so water needles. And no shampoo is offered which is bizaree.
Good news is that the staff are helpful and reasonably friendly. However, I wouldn't come back here even if it was free.

Edit: things have gotten worse. Flies coming out of the shower drain in the stinky room. Third room was apparently so noisy last night that my guest couldn't sleep until 2 AM. Avoid at all costs.