The Home Depot - Orlando, Florida

Lema Fam

I had a great experience when I was there this past weekend. Quentin was incredibly helpful. He saw me struggling with getting a TV moving box down and he ran over to assist. He asked if I needed help carrying it to check-out, and then again if I needed help getting it into my vehicle. I didn't realize it wouldn't fit, so he helped me tie it down to the roof my car. He was so friendly, kind, professional, and helpful. I don't know how I would've done any of that without him! Thank you, Quentin!!

Hung Nguyen

Thank you Mike for taking me finding all the merchandises I needed to buy, your expertise of finding exactly the size of all screws and many other things made my shopping so enjoyable, I will start coming to this Home Depot now instead of Lowe’s.
Also, cashier Zaria was vey nice, friendly and great.
Appreciate you all.
Hung Nguyen

K B

It was an easy in and out truck rental. The truck was new and well-equipped. The price was fair and the service assistance was excellent.

Love Health

To start, I want to highlight Crystal at the Returns department. She was very helpful with my exchange of items, even though I did not have a receipt.

Where my experience was not pleasant, was with the older, black women who was "working" at the self checkout. I did not get her name but, she was working at 9am on 12/8/24. From the moment me and my husband walked up to the register, her body language and tone made us feel very uncomfortable. She made a few remarks and eventually explicitly said that she thought we were stealing.

One of the items I was attempting to purchase, did not have a tag to scan, so we needed assistance. When I asked her for help, she said to us, she needed to "talk to her coworker first" (which she absolutely did not) and proceeded to scold him right in front of us. Once finished, she still did not offer a solution and my husband even asked if there was a way she could look up the item which she ignored. Eventually, he grew impatient and walked all the way back to the garden center to get another hose that did have a tag.

Not only did she not help us in checking out, she made it harder for us to be serviced. Then adding on her rude demeanor and comments, the entire situation left a very bad taste in my mouth. She should not be allowed to work with customers, as she does not have a nice attitude or desire to do her job.

Dutch Ripley

This is one of the worst Home Depot‘s in the Orlando area. It is a constant and persistent issue of having things listed in stock at this specific location and every time we go to get the product it’s either not on the floor or can’t be found.
Today specifically, we went three times to look for separate products that were listed as being in stock on their website and all three times the products were not found.

One of the main issues as the majority of the staff employed here.
They could not care less about helping you find a product. They are always prioritizing hanging out with each other or being on their phone.
They do not take business owners seriously in anyway whatsoever.
This specific store is actually costing business owners money with the incompetence that is always being displayed over such a simple thing like looking for a product that is listed as being in stock

HONDANIS AUTO REPAIR Hablamos Español

This location is less than a mile from our mechanic repair shop, Hondanis Auto Repairs, and we visit weekly. As with most location this Home Depot had everything we need to keep the office in top shape, also a great variety of cleaners and degreasers for our mechanics bays. The staff is extremely helpful and the store is well maintained and staffed. We recommend this location - 5 stars +

Leah Rutberg

Some employees are super helpful with where to get stuff and showing you.
Others are terrible.

The check out is a complete disaster. It is very unclear how to enter the line and seemingly the entrance is in the opposite place that one would intuitively guess it was.

Jim Gilkeson

Horrible experience. Refrigerator delivery from different store rerouted to them. They delivered a dented fridge. Delivery crew didn't have a working dolly...borrowed mine. Still left it outside the front door (due to "policy") this is for paid delivery. Now on 4th call trying to arrange return pickup (they want me to accept a 6 am - 8 pm pick up window). I guess they just do not care what happens after they have your $$$.