Wavelengths Leisure Centre - London

Karen S.

They completely blocked out the only feature that makes the soft play area inviting and pleasant for children! What used to be a nice light filled space is now a dark and dingy cave. It’s already limited in terms of local choices for soft play areas in winter and good party venues. This is all because the general manager had found this to be the best solution for privacy and to make the space feel brighter and livelier! Blocking out the entire window and all source of natural light, so a translucent film is not enough privacy, they had the film on both sides of the window, front and back! Absolutely disappointing!

Andrew H.

I just want to counteract some of the negativity here and say that I regularly use the gym and it's (generally) always clean and well maintained. It's rarely too busy to use the machine I want, which is great. Also, the memberships may be expensive if you're just using the gym, but they also include swimming and classes, which makes is a surprisingly good deal if you make use of all three.

Only rating 4 stars as the swimming pool area is sometimes a bit dirty, especially the changing rooms. I wish they'd clean them a bit more often. I don't mind the general 70s-era shoddiness of the fixtures and fittings, but it should at least be cleaned more often.

Pius B.

Better as an organization is a massive scam. Got a subscription to swim then was told it mostly really just makes sense to swim once a week on a working schedule. Then had to pay 3.5£ extra to do a swimming class and then was charged 3£ because I allegedly didn't attend (I did).

Staff at the leisure centre are very kind and the atmosphere is nice.

Veronika J.

Edit: attaching what the bottom of the pool looks like.

This is a health hazard and safety risk.

Plasters and napkins are standard but what looked like a rotting fruit was particularly bad. It was there for several weeks and was only removed after I showed the video.

Sadly, complaints about this are not taken seriously. Staff are really friendly though.

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Original review:
Today I witnessed a horrific cleaning practice: the lifeguard was scooping water out of the pool with a mop bucket and pouring it over the poolside floor.

The dirty water was then running off the poolside floor back to the pool complete with dirt, hair and everything else you might see.

The mop that the staff member should have been using was propped against the wall.

Usually a nice local pool but cleaning practices leave much to be desired.

Connor

I recently went for the first time and I read all the reviews here before visiting.

Yes it’s a bit grotty. A cleaner visiting the changing rooms and toilets a few times a day would solve it. The worst thing I saw was a urinal full of urine. A lot of the dirt is just from regular use (e.g shoes on a wet changing room floor) so I feel like it’s a really easy fix.

The sauna and steam room were very busy (some people had to stand) with a chatty vibe so far from “zen” or relaxing, but I think if you don’t mind that then it won’t be an issue for you.

It wasn’t so bad that I wouldn’t return, but it was bad enough that if I had a better kept alternative (at a similar price point) I wouldn’t use Wavelengths again. I’m hoping the new Canada Water leisure centre will be cleaner.

Marc L.

Om Tat Sat 🧘🏻‍♂️ I began to teach traditional Hatha Yoga at this centre. The centre is beautifully refurbished, and the Upstairs Calm Studio is a great, airy space to practice. The students and staff are very friendly. Join me here every Tuesday from 7 to 8 AM.
Namaste 🙏🏼

Angelo F.

I’ve been a long-time customer across your London venues, but this centre has serious ongoing issues. The timetable on the website never matches the actual schedule, and the sauna is consistently closed despite being listed as open. The showers are filthy and have been in disrepair for months, with dead flies on the walls in the men’s changing rooms—completely unacceptable. Staff have mentioned senior management doesn’t listen or make changes. As a loyal customer, I expect better. This needs to be addressed immediately.

Eléonore Q.

Affordable swimming pool, with a nice leisure pool for toddlers / kids, however: it's incredibly busy on the weekend from the first session at 10am, I was also very surprised by the low level of cleanliness. Do no walk bare feet on the floor... facilities are very very dirty and don't seem cleaned even from 10am on a Sunday.