Putney Leisure Centre - London

Al

A staff member told a couple of people to vacate this table because she needed to use it, which I thought was rather rude. Think she may have asked them if they were members or if they are signing up for a membership. They answered no so had to vacate the seat.

You guys should have your own table for membership signups, etc or maybe have a sign on it if you don’t want people to sit there. It’s not cool to tell people to move. Common courtesy.

Laurence G.

Have been using the pool facilities for two years and every time something is always broken. The general swim lanes are always limited to only 3 lanes at best. They are focused on blocking lanes for swim schools.
Staff are always nice, but who ever is the general manager really needs to reflect on what services and facilities equipment they want to provide for members, it’s simply impressive what terrible conditions the assets are in..

Matt S.

No issues with the pool but always usually over booked which doesn’t allow for a solid training session if you’re looking for something more than just casual lap swimming. Mornings are your best bet when it’s still busy but lanes are double size so can swim past those who maybe shouldn’t be in the fast lane. Only one month into a rolling membership and hoping winter months quieten down otherwise will be looking for another pool

Jemma N.

The lessons and facilities are basic but decent sized pool and some of the instructors are very good. However absolute nightmare since they switched to the portal for lessons booking. we've been told we need to move both our kids up a class however they've only updated one of them in the portal with rhe ability to change the portal so have left about 4 or 5 voicemails, messages with the front desk, emails and no one is replying it's incredibly frustrating. At the point where just want to cancel but hard to find somewhere else locally that does lessons for older kids.
Great to have a portal in place but make sure the tech works and your instructors use it.

Ivana C.

Be careful when cancelling the membership, it has to be 15 days in advance and they will charge you no matter your circumstances, if you are unemployed or away and not using the facilities (or both in my case, and I gave them 13 days notice). In 2024 you can't cancel through your online account, the email took 5 days to get a reply.

Max H.

If you like swimming after work or in the evening in general, don’t join this leisure centre. Friday pool shuts at 7, I finish work at 6. Saturday shuts at 5. And on a sunday you got 1 hour between 5&6 before it’s female only till 7

Faniya R.

We visit this leisure centre every Tuesday for swimming lessons and today we came a bit later around 16:10 instead of 15:45ish only to discover that the cafe was closed and the poor child had to attend the lesson on a hungry stomach DESPITE lots of Spanish chattering going on behind the counter in the kitchen and food was served to a lady who spoke Spanish…. So was the cafe really closed or was it just the situation of lazy staff members deciding to finish earlier !

Daniel D.

The pool is quite big but is very poorly ventilated and very chlorinated. This makes for a bad swimming experience and causes dangerous chlorine coughs. Please improve ventialtion.